1. Introduction

Welcome to SVS Traders, your trusted partner in rice and grains since 2000. By purchasing from or engaging with SVS Traders, you agree to the following Terms of Service. Please read them carefully before placing any orders or using our services.

2. Products and Quality

• We are committed to delivering pure, fresh, and high-quality grains that meet food safety and industry standards.
• Product descriptions, images, and weights are provided for reference only; minor variations may occur due to natural factors.
• All products are checked before dispatch to ensure consistency and quality.

3. Orders and Pricing

• We are committed to delivering pure, fresh, and high-quality grains that meet food safety and industry standards.
• Orders once confirmed cannot be cancelled after dispatch.
• We reserve the right to accept or reject any order at our discretion.

4. Payment Terms

• Payment can be made through approved methods such as cash, bank transfer, or digital payment.
• All payments must be completed before delivery unless prior credit terms have been agreed upon in writing.
• Delayed payments may attract additional charges as per company policy.

5. Delivery and Shipping

• We ensure prompt and safe delivery of all products to the specified address.
• Delivery times may vary depending on stock availability, transportation, and location.
• Any damage or discrepancy must be reported immediately upon receipt of goods.

6. Returns and Replacements

• Returns are accepted only for genuine quality issues or incorrect deliveries, within 24 hours of receipt.
• Returned items must be unused and in their original packaging.
• Replacement or refund will be processed after inspection and approval.

7. Limitation of Liability

SVS Traders shall not be liable for any indirect, incidental, or consequential damages arising from product usage, delivery delays, or unforeseen events beyond our control.

8. Privacy Policy

All customer details are kept confidential and used solely for business communication, billing, and delivery purposes.

9. Governing Law

These terms are governed by the laws of Tamil Nadu, India, and any disputes shall be resolved within the jurisdiction of Krishnagiri courts.

10. Contact

11. Acknowledgement

By continuing to use our services or placing an order with SVS Traders, you acknowledge that you have read, understood, and agreed to these Terms of Service. You also agree to provide accurate information for communication and understand that these terms may be updated periodically to reflect changes in business practices or legal requirements.